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Helpline Technician in Queens, NY at Standard Motor Products

Date Posted: 6/11/2018

Job Snapshot

Job Description

We currently have a challenging Full Time opportunity available for a mechanically inclined individual to assist customers with a variety of parts applications, interchanges and technical information.

 

Responsibilities will include:

 

• providing catalog interchange and application information

• researching installation instructions

• providing technical info associated with engine control and other automotive products

• tracking/reporting on customer inquiries

• handling other related functions as necessary

Job Requirements

To qualify, you must possess at least 5 years experience in an automotive environment, be highly familiar with automotive engine control systems (including sensors, ignitions, fuel, air/gas), and have excellent oral/written communication, interpersonal, organizational, customer service and planning skills. The ability to research and proactively offer solutions to problems will also be expected, as will PC proficiency (Word/Excel), and the ability to handle multiple tasks simultaneously.

 

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