Position Summary:
Position is responsible for the shipping, picking, and material handler departments on the first shift. This individual will lead in a team-based environment, while ensuring effective movement of product to satisfy external and internal customers. Manage, coach, and coordinate activities of supervision team members to ensure proper application of safety and quality procedures and policies.
Essential Functions:
- Manage all shipping/picking/material handling/scanning team members.
- Analyze daily, weekly and monthly workload along with supervision to determine staffing requirements
- Work with Department managers to ensure headcount needs are met
- Balance workload within the departments as required by Shipping and Packaging Managers
- Assign duties and responsibilities for team members
- Track and report on the efficiencies of each department
- Prepare work schedules to expedite flow of trucks for customer delivery as well as product movement to the warehouse
- Review departmental performance and metrics and take action to meet expectations and identify continuous improvement opportunities.
- Develop and maintain essential full-time headcount to meet the in-season and off-season demands
- Ensure implementation and effectiveness of new hire training and cross-training; train on SOPs, revisions, metrics and workflow for the departments
- Ensure implementation of training is effective and timely; provide feedback and follow-up with training documentation
- Ensure team members are trained to safely operate material handling equipment without damage to product, structure, equipment, self and other team members
- Monitor all accidents and incidents and investigate to provide recommendations for corrective actions.
- Ensure team understands customer requirements and any expedited orders or special needs.
- Ensure overall quality and accuracy of customer-specific packaging, labeling of shipment, appropriate shipping paperwork and that delivery is made on-time.
- Notify customer service, packaging, product management, transportation, quality or other functional areas of issues affecting customer deliveries and departmental capabilities.
- Demonstrate positive leadership practices including setting clear goals with team members and providing regular constructive feedback; complete annual performance evaluations.
- Maintain positive employee environment; resolve conflicts, problems and concerns as they occur
Other Responsibilities:
- Performs other work-related duties as required by management
